PRIVACY POLICY
All information provided by Users of the Koska Online Store, located at: koskaart.com, is processed in accordance with this Personal Data Privacy Policy (hereinafter referred to as the Policy).
1. TERMS
1.1. The following terms are used in this Policy:
1.1.1. “Site Administrator (hereinafter referred to as the “Administrator”) is an authorized person / persons involved in the management of the site koskaart.com, who process personal data, as well as determine the purpose of processing personal data, their composition, and operations carried out with personal data.
1.1.2. “Personal data” – information or a set of information about an individual who is identified or can be specifically identified.
1.1.3. “Processing of personal data” – any actions carried out with or without the use of automation tools with personal data (including collection, recording, systematization, accumulation, storage, clarification (update, change), extraction, use, transfer (distribution, provision, access), depersonalization, blocking, deletion, destruction of personal data.
1.1.4. “Confidentiality of personal data” is mandatory for the Operator or another person who has gained access to personal data to comply with the requirements to prevent their distribution without the consent of the User or the presence of another legal basis.
1.1.5. “User of the Online Store Website (hereinafter referred to as the User)” is a person who has access to the KosKa Online Store website via the Internet and uses the Online Store website.
1.1.6. “Cookies” – a small piece of data sent by a web server and stored on the user’s computer, which the web client or web browser sends to the web server in an HTTP request every time it tries to open a page of the corresponding site.
1.1.7. “IP address” – a unique network address of a node in a computer network built on the IP protocol.
1.1.8 Online store (hereinafter referred to as the “Online Store”) – KosKa online store located on the domain name koskaart.com
1.1.9. Ordering the Goods using the mechanisms of the Koska Online Store website located on the koskaart.com domain name (hereinafter referred to as the “Order”) – the positions specified by the Buyer from the assortment of the Goods offered for sale, when placing an electronic application for the purchase of the Goods, formed using the mechanisms of the website of the Online Store in the online system on the basis of the Buyer’s intention to purchase the Goods transferred to the Seller through the use of the mechanisms of the Koska Online Store website, located on the domain name koskaart.com .
1.1.10 The Buyer (hereinafter referred to as the “Buyer”) is an individual, a visitor to the Koska Online Store website located on the domain name of the koskaart.com, accepting the terms of the Offer Agreement published on the website of the Online Store, placing an order using the mechanisms of the website of the Online Store exclusively for personal, family, home and other needs not related to entrepreneurial activity.
1.1.11 Goods (hereinafter referred to as the “Goods”) – available for order by the Buyer and delivery by the Seller of Goods from the product catalog, information about which is published for review by the Buyer on the website of the Koska online store located on the domain name koskaart.com
1.1.12 The Seller (hereinafter referred to as the “Seller”) is the KosKa online store located at the domain name koskaart.com .
2. General provisions
2.1. The User’s use of the website of the online store means acceptance of this Policy and the terms of processing of the User’s personal data.
2.2. In case of disagreement with the terms of the Policy, the User must stop using the site of the online store.
2.3. This Policy applies only to the website of the Online Store. The Online Store does not control and is not responsible for the websites of third parties to which the User can go through the links available on the website of the Online Store.
2.4. The Administration does not verify the accuracy of the personal data provided by the User of the Online Store website.
2.5 By agreeing to the terms of this Policy, the User and the Administration recognize the legal force of e-mails sent by e-mail and recognize them as equivalent to documents on paper signed with a handwritten signature, since only the User and the Administration and their authorized persons have access to the corresponding e-mail addresses and are an electronic signature of the relevant party. The User and the Administration agree that the e-mail address of the Administration is the electronic signature of the Administration is the e-mail address specified in the details of the Administration in this Policy, and the e-mail address of the User, which is the electronic signature of the User, is the e-mail address specified by the User when placing the Order, or another e-mail address associated by the User and the administration with the e-mail address of the User specified by the User during registration Order by mutual consent of the User and the Administration. The User and the Administration shall have access to their e-mail boxes using a password and undertake to maintain its confidentiality.
3. SUBJECT OF POLICY
3.1. This Policy establishes the obligations of the Administration not to disclose and ensure the protection of confidentiality of personal data that the User must provide to the Administration at the request or when placing an Order for the purchase of the Goods
3.2. Personal data allowed for processing under this Policy is provided by the User by filling out the registration form on the website of the Online Store in the “Cart” section and includes the following information:
3.2.1. surname and first name of the User;
3.2.2. User’s contact phone number;
3.2.3. e-mail address;
3.2.4. the address of delivery of the Goods;
3.3.1. Disabling cookies may result in the inability to access parts of the website of the online store that require authorization.
3.3.2. The online store collects statistics on the IP addresses of its visitors. This information is used to identify and solve technical problems, to control the legality of financial payments made or other purposes of the Company that do not contradict the current legislation of Ukraine.
3.4. Any other personal information not discussed above (purchase history, browsers and operating systems used, etc.) is subject to secure storage and is not distributed, except as provided in p. 5.2. and 5.3. of this Policy and is used exclusively by the party of the Administration in order to improve the quality of customer service, popularize the goods and services of the Company and other purposes of the Company do not contradict the current legislation of Ukraine in a non-personalized form.
4. PURPOSES OF COLLECTING PERSONAL INFORMATION OF THE USER
4.1. The Administration may use the User’s personal data for the following purposes:
4.1.1. Identification of the User registered on the website of the Online Store for placing an Order and (or) concluding a contract for the sale of goods remotely using the mechanisms of the Online Store.
4.1.2. Providing the User with access to personalized resources of the website of the online store.
4.1.3. Establishing feedback with the User, including sending notifications, requests regarding the use of the website of the Online Store, the provision of services, processing requests and applications from the User.
4.1.4. Determining the location of the User to ensure security, prevent fraud, as well as to ensure the convenience of using the site. 4.1.5. Creating an account for making purchases, if the User has agreed to create an account. 4.1.6. Notification of the User of the website of the online store about the status of the Order.
4.1.7. Processing and receiving payments, confirming tax or tax benefits, disputing a payment, determining the right to receive a credit line by the User. 4.1.8. Providing the User with effective customer and technical support in case of problems related to the use of the website of the Online Store.
4.1.9. Providing the User with his consent, product updates, special offers, price information, newsletters and other information on behalf of the online store or on behalf of the partners of the online store.
4.1.10. Implementation of advertising activities with the consent of the User. 4.1.11. Providing the User with access to the sites or services of the partners of the Online Store in order to receive products, updates and services.
5. METHODS AND TERMS OF PROCESSING PERSONAL INFORMATION
5.1. The processing of the User’s personal data is carried out without time limit, in any legal way, including in personal data information systems with or without the use of automation tools.
5.2. The User agrees that the Administration has the right to transfer the User’s personal data to third parties, in particular, courier services, postal organizations, telecommunication operators, advertising platforms, CRM systems solely for the purpose of fulfilling the Order, monitoring the quality of customer service, timely providing customers with information about product updates, special offers, price information, newsletters and other information on behalf of the Online Store or on behalf of the partners of the Online Store, registered on the website of the Online Store, including cases of participation of the Company’s representatives in organizing the delivery of the Goods to the Buyer.
5.3. The User’s personal data may be transferred to the authorized bodies of state power only on the grounds and in the manner prescribed by the legislation of Ukraine.
5.4. In case of loss or disclosure of personal data, the Administration informs the User about the loss or disclosure of personal data.
5.5. The administration takes the necessary organizational and technical measures to protect the User’s personal information from unauthorized or accidental access, destruction, alteration, blocking, copying, distribution, as well as from other illegal actions of third parties.
6. Obligations of the Parties
6.1. The User is obliged to:
6.1.1. Provide information about personal data necessary to use the website of the Online Store.
6.1.2. Update, supplement the provided information about personal data in case of changes in this information.
6.2. The administration shall:
6.2.1. Use the information received solely for the purposes specified in clause 4 of this Policy.
6.2.2. Ensure the preservation of confidential information in secret, not to disclose without the prior written consent of the User, as well as not to sell, exchange, publish, or disclose in other possible ways the transferred personal data of the User, with the exception of clause 5.2. and 5.3. of this Policy.
6.2.3. Take measures to protect the confidentiality of the User’s personal data in accordance with the procedure that is usually used to protect this kind of information in the existing business turnover.
6.2.4. Block personal data related to the relevant User from the moment of application or request of the User or his legal representative for the period of verification, in case of detection of inaccurate personal data or illegal actions.
7. RESPONSIBILITY OF THE PARTIES
7.1. The administration, which has not fulfilled its obligations, is liable for losses incurred by the User in connection with the misuse of personal data, in accordance with the legislation of Ukraine, except as provided in clauses 5.2., 5.3. and 7.2. of this Policy.
7.2. In case of loss or disclosure of Confidential Information, the Administration is not responsible if this confidential information:
7.2.1. It became public domain before its loss or disclosure.
7.2.2. Was legally obtained from a third party.
7.2.3. It was disclosed with the consent of the User.
8. Dispute Resolution
8.1. Before filing a lawsuit in disputes arising from the relationship between the User of the website of the online store and the Site Administration, it is mandatory to file a claim (written proposal for voluntary settlement of the dispute).
8.2. The recipient of the claim within 30 calendar days from the date of receipt of the claim, notifies the claimant in writing of the results of consideration of the claim.
8.3. If no agreement is reached, the dispute will be referred to court in accordance with the current legislation of Ukraine.
8.4. The current legislation of Ukraine applies to this Policy and the relationship between the User and the Site Administration
9. Contacts
M.Kyiv, Ukraine